Problem Report

When you see a problem with FareCatcher - something that doesn't work at all, something that doesn't work as expected, or something that's just really difficult to do - fill out the form below and click the submit button.

Before submitting a new problem, be sure to check on the Known Problems page to see if it has already been submitted by someone else.  If you can't tell, go ahead and submit it.

We know that it will seem like way too much effort but please try to submit just one problem at a time, it will make managing the fixes much easier.  If you've observed multiple problems, just fill out the form multiple times.  Internet Explorer, can make this process a bit easier by remembering what you type into a box and presenting it to you as an option after you type just a few characters.

Your Name:

Your Email Address:

Provide a one line description:

Describe the problem more fully below (say as much as you can about what you did to make the problem visible):

Operating System Version:

If you saw an error message, fill in this section:

Paste "Error" here:

Paste "Additional Information here:

Please attach the following files (probably found in C:\Program Files\FareCatcher\):

  •  error.doc
  •  error.txt

to an email message and send it to support@spitting-image.com.   Copy the one-line description above and make it the subject line of the email message.

    

 

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